FAQ
Frequently asked questions
Wholesale availability
Care instructions
Sizing details
Gift wrapping and packaging
Bracelets: If you contact us within 3 days of receiving your order - then yes! Please email us first to confirm. All sale items are final.
Clothing: We print and produce clothing as ordered. Since we cannot resell the clothes, we do not exchange them.
Can I return?
As stated above, we cannot resell our items so we do not accept returns. If it is a special case, please email us. Anything purchased on sale is final.
Where do you get your gemstones?
Social Media Sites?
Is your jewelry cruelty free / vegan?
Absolutely. We do not exploit any type of animals for their skin, fur, or anything else. Every single aspect of our material and business is cruelty free / vegan.
I ordered multiple items. Is it normal that they are shipped separately?
Yes. Different items take different amounts of time to make. If you only received part of your order, rest assured the rest of it is on it's way! We do this so you may receive your order as fast as possible.
More Questions?
Email us at woodlandzen@mail.com
Please give us 1 to 2 days to respond. We will see your message! :)